Jul 202019

We are looking for a bilingual Help Desk Admin. The purpose of this position is to delegate some of the administrative work from Service Management into a role that can take over Tickets Dispatching, Assist with our Quotes and Orders process, Assist with Billing inquiries and management, among other tasks. Interact and provide basic Customer […]

Jul 202019

We are looking for a bilingual Help Desk Support Representative / Analyst. This is a Level 1 IT Specialist role in which your primary responsibility will be to provide remote support to our US-based customers. In this role, each day will be different with time spent troubleshooting and solving usersÂ’ issues and requests, helping maintain […]

Jul 192019

We are looking for a bilingual graphic designer with social media handling capabilities. Critical to this role is the ability to speak and write in English at a proficient level. As a graphic designer, you will be accountable for successful delivery of promotional materials and different social media network day to day handling. In this […]

Jul 182019

Ensures that patients consistently receive quality health care over the telephone by: addressing presented scenarios in a professional and friendly manner in alignment with company expectationsNative English or as Second Language Excellent Written/Communication Skills Computer Skills Customer Service Experience Preferred Empathy and sense of urgencyCreole Trueshore SRL – Atención al Cliente haga clic aqui para […]

Jul 132019

We are looking for call center agents that are willing to make great wages and work in a healthy and cheerful environment.We require advanced to native English speakers and people with great active listening skills. – Telemarketing, Help Desk haga clic aqui para mas detalles y aplicar

Jul 122019

Summary: Lead the LATAM Employee Relations function and investigations team (subject matter expert) & conduct complex investigations. Main responsibilities: • Conduct senior level good faith fact-finding investigations by following department guidelines, remotely or on location in the LATAM region. • Investigate, resolve, and respond to employee concerns including, but are not limited to: Compliance with […]

Jul 102019

– Design training material and coordinate training sessions. – Monitors call center representatives progress throughout duration of training. – Manage the training calendar to meet business and client needs – Supports transition and implementation of new projects – Drive and facilitate performance analysis, identify trends and make recommendations to drive ongoing performance improvements – Manage […]

Jul 092019

Achieve optimal performance in production cells and testing machines, providing assistance both in the technical and engineering. Verify the operation of machines and equipment, supporting both the production and technical side Mediating between laboratory and production in the introduction of new products Technical support for testing machines Ensure that the standards used in production schedules […]

Jul 092019

Some tasks to perform: 1. The financial and operational information of the company for the preparation and presentation of reports that help management to make decisions effectively. 2. Analysis of performance indicators (KPI) of local and international projects. 3. Follow-up on the results of the projects. 4. Preparation and analysis of personnel statistics.Students of term […]

Jul 072019

Supervise, mentor and develop the customer service skills for a team of call center agents Screen, interview and hire candidates for the call center agent positions Tracking and reporting on teamÂ’s metrics and progress Monitoring agents calls and assuring quality Working with the team to accomplish department goals Creating and implementing programs to keep agents […]

Jul 072019

The Team Manager is an exempt position reporting to the Operations Manager. They will be responsible for overseeing the call center agents and their quality of service provided to the customers. This manager will provide coaching sessions with the team and keep performance reports that will be submitted to upper management.Advance English & French High […]