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Jul 242018
 

We are looking for you!!
An excellence customer service Representatives who is passionate about what they do.
Primary Duties, Responsibilities and Requirements (include but not limited too)
Your responsibility is to provide an excellent customer service at all times
You should follow up to customer inquiries by taking specific action in a timely manner
To help customers resolve issues on first call
Instructs, explains and provides solutions to our customers regarding their products services
You should enter data from customers into various software programs
Promote and offer products and services by consulting, gathering information, and evaluating customer needs
Thrives as a team player in a fast-paced, high-energy, change-oriented environment
Participate in additional training courses when needed
Performs other related duties and assignments as required and as assigned by supervisor or managerWhat we need from you?:


-Cedula Dominicana
-Work Visa
-Regularization Papers
-17 years old
-Type 15 wpm
-High School Graduate or GED
-100% English language skills- both verbal, written and comprehension in advanced English.
-Enthusiastic and energetic
-Strong negotiation and objection handling skills
-Strong written and verbal communication skills
-Great Work ethic, punctual, competitive and sales and customer service oriented
-Computer Literacy – able to multi task and toggle between multiple windowsWe are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care and other specialized services to ensure consistently positive customer interactions. – Administración

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Pregunta #6 ¿Qué opinas de tus anteriores jefes? ¡Cuidado con lo que respondes! Es mejor que te muerdas la lengua y des una respuesta políticamente correcta, ni muy crítica (que podría dar a entender que eres conflictivo) ni demasiado benevolente. Respuesta recomendada: “Aunque ninguno de mis ex jefes fue sobresaliente, hubo algunos que me enseñaron más que otros. Definitivamente aprendí con qué estilo de gestión me llevo mejor”.
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4. ¿Cuál será mi máxima prioridad en el caso de acceder al puesto? Buenísima pregunta. Con ella sabrás exactamente lo que quieren de ti sobre todo a corto y medio plazo. Además si comienzan a decirte tareas, tareas y más tareas, y sobre todo, poco definidas… ¡cuidado!